Privacy policy

Last updated: July 31, 2026

This Privacy Policy describes how MATISA S.A. de C.V., operating under the trade name 8Yearsmore (“8Yearsmore,” “we,” “us,” or “our”), collects, uses, discloses, stores, and protects personal information when you visit 8yearsmore.com, purchase products or services, register for our fitness and longevity programs, complete program check-ins, participate in our community, communicate with us, or otherwise use our services.

For purposes of applicable data-protection laws, MATISA S.A. de C.V. is the data controller responsible for the processing described in this Privacy Policy. By using our services or submitting personal information, you acknowledge that you have read this Privacy Policy.

1. Contact information

Data controller: MATISA S.A. de C.V., operating as 8Yearsmore
Address: Insurgentes Sur 1188, Interior 101, Colonia Tlacoquemécatl del Valle, Benito Juárez, C.P. 03200, Ciudad de México, México
Email: contact@8yearsmore.com
RFC: MTR2404095Q6. Personal information we collect

A. Contact and account information

·       Name.

·       Email address.

·       Telephone number.

·       Mailing or billing address.

·       Country, region, language, and time zone.

·       Customer account information.

·       Communication preferences.

B. Transaction and order information

·       Products or services purchased.

·       Order date and amount.

·       Billing and shipping details.

·       Transaction status.

·       Discount or promotional information.

·       Refund, return, or cancellation information.

Payment-card information is processed by Shopify, payment processors, banks, or other authorized payment providers. We generally do not directly store full card numbers.

C. Fitness program registration information

·       Age range.

·       Main fitness or longevity goal.

·       Preferred type of support.

·       General activity preferences.

·       Program selected.

·       Enrollment and participation dates.

·       Marketing consent status.

·       Customer tags, segments, and program status.

D. Program participation and check-in information

·       Sessions or days completed.

·       Self-reported energy.

·       Perceived difficulty.

·       Mobility or stiffness observations.

·       Obstacles to consistency.

·       Favorite activities or sessions.

·       Confidence and clarity about continuing.

·       Feedback about emails and content.

·       Interest in future programs.

·       Preferred support model.

·       Open-text comments.

We use this information to operate the program, understand participation, improve the experience, and offer relevant next steps.

E. Health-related or sensitive information

Some responses, particularly information about pain, discomfort, injury, medical conditions, surgery, physical limitations, or ability to exercise, may constitute sensitive or health-related personal information. We do not request medical records, diagnoses, laboratory results, treatment histories, or detailed clinical information. Please do not submit detailed medical information through general forms or open-text fields.

Where required by law, we will request express consent before processing sensitive personal information. 8Yearsmore is not a medical provider, healthcare facility, physical-therapy service, emergency service, or diagnostic platform. Information submitted through forms is not continuously monitored and must not be used to request urgent medical assistance.

F. Communications, website, device, and email engagement

·       Email, contact-form, customer-support, social-media, community, call, meeting, testimonial, and feedback content.

·       IP address, browser and device type, operating system, referring pages, pages viewed, date and time, cookies, cart and checkout activity, form interactions, and approximate location derived from IP.

·       Email delivery, opens, clicks, unsubscribes, failures, and engagement with automated messages.

3. Sources of information

·       Directly from you.

·       Through Shopify, Shopify Forms, Shopify Flow, Shopify Email, and related Shopify services.

·       From payment, shipping, and fulfillment providers.

·       From analytics, advertising, marketing, customer-support, community, and social-media providers.

·       From another person when they purchase or register on your behalf.

·       From publicly available sources where legally permitted.

4. How we use personal information

A. Provide and operate services

·       Create and manage customer profiles.

·       Process and fulfill orders.

·       Deliver physical and digital products.

·       Enroll participants and send program materials.

·       Record check-in responses.

·       Provide customer support and maintain access.

·       Manage community participation.

B. Operate the 7-Day and 8-Week programs

·       Deliver program sequences.

·       Associate check-ins with the correct profile.

·       Understand participation and adherence.

·       Identify common obstacles.

·       Provide general, non-medical program guidance.

·       Improve program structure and communications.

·       Recommend relevant next steps or support options.

C. Personalize, automate, and segment communications

We may use registration information, selected goals, tags, segments, form responses, purchases, and email engagement to organize participants, trigger messages, determine relevance, avoid duplicates, measure participation, and recommend related programs. We do not use these processes to diagnose medical conditions or make medical treatment decisions.

D. Marketing, security, legal, and analytics

·       Send newsletters, educational content, program announcements, products, events, and promotions where permitted.

·       Protect accounts, prevent fraud, secure the website, and enforce policies.

·       Comply with legal, tax, accounting, and administrative obligations.

·       Improve the website, content, services, and produce aggregated or de-identified statistics.

5. Legal bases and consent

Depending on the context and applicable law, we process information based on consent, performance of a contract, steps requested before a contract, compliance with legal obligations, legitimate business interests where permitted, and protection of rights, safety, and security. Where express consent is required for sensitive or health-related information, we will request it separately or through an appropriate notice at collection.

6. Sensitive and health-related information

We may use health-related information to record a check-in, understand perceived program appropriateness, identify general safety concerns, improve instructions, provide non-medical reminders to modify or stop an activity, and encourage professional advice. We do not sell health-related information, use it for medical diagnosis, or use it for insurance, employment, credit, or healthcare eligibility decisions. Access should be limited to authorized personnel and service providers with a legitimate operational need.

7. Automated workflows and segmentation

Submitting a form may create or update a Shopify profile, add a tag, start an email sequence, add the customer to a segment, notify our team, record a check-in, or recommend a relevant next step. These processes assist program administration and marketing. They do not make legal, medical, employment, credit, insurance, or similarly significant decisions about individuals.

8. How we disclose personal information

We may disclose personal information to Shopify; providers of hosting, storage, email, marketing automation, analytics, payments, shipping, customer support, video meetings, community tools, security, accounting, and professional services; legal or regulatory authorities where required; parties involved in a merger, financing, acquisition, restructuring, or sale; and other parties at your direction or with your consent.

9. International transfers

Service providers may process or store information in Mexico, the United States, Canada, or other countries. Where required, we use appropriate contractual, organizational, and technical safeguards. Data-protection laws in another country may differ from those in your country of residence.

10. Cookies, marketing, and advertising

We and our providers may use cookies, pixels, SDKs, local storage, and similar technologies to operate the website, remember preferences, maintain sessions, secure transactions, measure traffic and email performance, and display relevant advertising where permitted. You may manage cookies through browser settings and available privacy-preference tools. We do not use check-in answers containing sensitive health details for interest-based advertising.

11. Testimonials, images, and recordings

Private check-in responses and feedback are not automatically public testimonials. We will request separate permission before publishing your name, image, voice, video, identifiable story, testimonial, or before-and-after information. Group meetings will not be recorded without notice and any consent required by law.

12. Retention and security

We retain information only as long as reasonably necessary to provide services, maintain accounts, meet legal and accounting obligations, resolve disputes, enforce agreements, prevent fraud, maintain program records, and document consent. Order and financial records may be retained for legally required periods; marketing preferences until withdrawal; program and check-in information for the program and a reasonable evaluation period; and sensitive check-in information only as long as needed for its stated purpose unless longer retention is required.

We use reasonable administrative, technical, and organizational measures, but no system is completely secure. Do not submit medical records, government identification, card numbers, passwords, or other highly sensitive information through open-text program fields.

13. Your privacy rights

Depending on applicable law and residence, you may have rights to access, correct, delete or cancel, object, restrict, withdraw consent, request information about transfers, request portability where applicable, and opt out of marketing. In Mexico, these may include Access, Rectification, Cancellation, and Opposition (ARCO) rights.

To submit a request, email contact@8yearsmore.com with the subject “Privacy Rights Request” and include your full name, account email, the right you wish to exercise, sufficient detail, and documentation reasonably necessary to verify identity. We may request additional information to protect the account.

14. Children, third-party services, and changes

Our programs are designed primarily for adults, including adults aged 40 and older. We do not knowingly collect children’s information without required parental or legal authorization. Third-party websites and services are governed by their own policies. We may update this Privacy Policy to reflect service, technology, legal, or business changes and will revise the “Last updated” date and provide additional notice where required.

15. Related policies and contact

Your use of our website, programs, products, and subscriptions is also governed by our Terms of Service, Return and Refund Policy, Shipping Policy, Legal Notice, and, where applicable, Purchase Options Cancellation Policy.

MATISA S.A. de C.V., operating as 8Yearsmore
Insurgentes Sur 1188, Interior 101
Colonia Tlacoquemécatl del Valle
Benito Juárez, C.P. 03200
Ciudad de México, México
Email: contact@8yearsmore.com